At Lifting Warehouse, we strive to ensure customer satisfaction with every purchase. If you are not satisfied with your order, please review our refund policy below.
1. Eligibility for Refunds: We accept refund requests under the following conditions:
The item must be returned within 14 days of delivery.
The item must be unused, in its original packaging, and in the same condition as received.
Proof of purchase (order confirmation or receipt) is required.
2. Non-Refundable Items: Certain items are not eligible for refunds, including:
If your return is approved, we will provide instructions on how to return the item.
Once we receive and inspect the returned item, we will notify you of the refund approval status.
If approved, refunds will be processed within 7-10 business days to the original payment method.
4. Return Shipping: Customers are responsible for return shipping costs unless the item is faulty or incorrect. We recommend using a trackable shipping service to ensure the return reaches us.
5. Damaged or Incorrect Items: If you receive a damaged or incorrect item, please contact us at info@liftingwarehouse.com within 48 hours of delivery. We will arrange for a replacement or refund at no additional cost.
6. Late or Missing Refunds: If you haven’t received your refund within the expected timeframe:
Check with your bank or credit card provider, as processing times may vary.
7. Changes to This Policy: We reserve the right to modify this refund policy at any time. Updates will be posted on this page with the revised effective date.
8. Contact Us: For any refund inquiries, please email us at info@liftingwarehouse.com, or Crestline OÜ Reg no: 17251203 Address: Harju maakond, Saue vald, Laagri alevik, Selleri tn 14, 76401
By making a purchase on our website, you agree to this Refund Policy.
